Return form

1. We can only accept unused, undamaged and well-packaged books returned within 14 days after the order date. Please include a photo if you would like to return a damaged product.
2. Completely fill in the online return form.
3. Your return request will be assessed by us, after which you will receive an explanation via e-mail about the next steps.

Family name *

Name *

Invoice number/Order number *

E-mail address *

Phone number *

Nationality *

Date of purchase *

Postal code *

Bank account number *

BIC-code *

What product would you like to return (ISBN/title)? *

Quantity *

Reason for return *

Damaged
Wrong product
Other

Comment

Photo of the product

Digital products and Print-on-demand (POD) titles cannot be cancelled or returned. For more information, please refer to our terms & conditions.